We deliver rigorous and honest evaluations

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We draw on our multidisciplinary expertise and experience in service evaluation and trial management to demonstrate your successes in a robust and compelling way.

We specialise in taking a client centred perspective – evaluating the lived experience of the communities and populations you serve and the individuals that provide the services themselves.

These insights can be combined with our expertise in traditional service evaluation and clinical trial methods to capture the metrics needed to demonstrate the quality of your provision.

Previous Projects
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Current projects
Areas of Specialism

Why work with us?


We provide an end-to-end service that ensures your project will delivered on time and to the standard expected of a leading research institution.

Dedicated Project Manager

With complex projects it's vital that there is a consistent, driving force - as well as a single contact to ensure clear user/client communication.

Completely Bespoke

We design our product to meet your budget and requirements - you'll get the service you need, nothing more, nothing less.

World-Leading Reputation

LSBU has been recognised for the quality of its research output. Our reports are not only built on comprehensive evidence - they are backed by this reputation.

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Service Evaluation

In a climate where demonstrating results has never been more important, we will evaluate how well your service is meeting its intended purpose. This will determine what works well and what could be improved.

Qualitative and quantitative service evaluation and report preparation
Existing data analysis and reporting
Clinical trial management
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Service Development

Change is often needed, but getting it right is crucial. Taking the next step from evaluation, here we focus on improvement of your service. Helping suggest and implement change as well as evaluating the changes made against where you started from.

Change recommendation
Service set-up advice
Ongoing evaluation design services
Data and user feedback
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Our delivery team comprise leading academics with a track-record of world-class research. Our multidisciplinary approach allow us to bring together the exact mix of expertise required to deliver each project.

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Past Success

A track record of results

“This research helped us reshape our product and take the business in a whole new direction”
Sarah Smith
Sarah Smith
Lead Developer, Flowbase
“We had to prove what we claimed was true - thanks to ETU we know that we're one of the most effective ways to stop sniffling”
Patrick Callaghan
John Smith
Founder, Smithles Sniffles
“We needed to meet NHS guidelines and ETU provided the framework for us to do so”
Tony Moss
John Jones
Co-Founder, The Hawk
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Bespoke options

Prices suited for your needs


Projects are typically consultation / small projects delivered at pace

Est. £2,000 - £10,000
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Projects are substantial but bounded  which provide robust evidence and evaluation of outcomes

Est. £10,000 - £500,000
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Projects are typically large scale evaluations of large or complex interventions

Est. £500,000 +
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